Frequently Asked Questions

Working With Data

• How much Data can I Upload?

• Visualizing address data in Scout

• Visualizing CAD Data in Scout

• What file size is too big for Scout?

• Why isn’t my data uploading to Scout?

• What file formats aren’t supported in Scout?

• Working with PDFs in Scout

• Can I upload raster data and satellite imagery to Scout?

Sharing & Exports

• How can I share my project
• Is my Scout map public?
• How can I duplicate a map?
• How can I make sure my map view opens to a certain zoom level?
• Can I share my data?

Navigation

• What are keyboard shortcuts in Scout?
• Can I hide the toolbar and legend to take a screenshot?
• How do I go back to home

Workspace & Tools

• Can I draw straight lines in Scout?
• How can I see my measurements?+
• Can I hide my measurements?
• How do I add measurements to my routes, lines and polygons? Can I switch the units to metric?

Troubleshooting

• Is my browser supported? Do I need WebGL support?
• What languages does Scout support?

Pricing

• How much does Scout cost/what's Scout’s pricing?
• Is Scout free for classroom use?

Other

<aside> 💡 Spacesium Tip: If you have any questions and want to reach out! please send a email to [email protected] 🧠

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